Hello there
I’m Sally Cho
With over 9 years of experience crossing Fortune 500 and federal platforms, I design at the intersection of systems architecture, AI-assisted workflows, and digital strategy. My approach unifies rigorous user research with strict compliance standards to scale products that drive adoption, reduce operational overhead, and champion inclusive design from day one.
CORE EXPERTISE
Systems Architecture
End-to-End Product Design
Platform & UX Strategy
AI-Assisted Workflows
Information Architecture
Data Visualization & Analytics
Accessibility Strategy (WCAG 2.2)
Scalable Design Systems
CLIENTS & PLATFORMS
Cisco Webex
U.S. Department of Justice
The World Bank
Apple
Walmart
Wells Fargo
Awards & Recognition
Cisco — Play to Win
May 2025
Awarded for orchestrating the UX prototyping strategy for the high-impact UCM to Webex Calling Migration Tool, transforming complex CSV data configuration rules into a guided, prescriptive onboarding experience.
Cisco — Drive Durable Growth Recognition
Sep 2024
Recognized for leading the cross-functional content creation, technical recording, and visualization strategy for the Control Hub and Partner Hub Crash Course.
Cisco — WebDev Codefest Winner
Nov 2023
Formed and led a cross-functional team of 6 to prototype a data-driven analytics feature for the Control Hub portal, winning 1st place among 225+ competitors.
U.S. Department of Justice — Extra Mile Award
Feb 2022
Awarded for the rapid 2-month turnaround and deployment of the White House-initiated system.
U.S. Department of Justice — Inclusive Design Leadership
Aug 2021
Launched the first multi-language case access application, driving scale to over 1.8M electronic filings and drastically lowering accessibility barriers.